April 3rd, 2020
Contact: Greg Jones, Town Manager
Phone: (276) 386-3831
Email: townmanager@mygatecity.com

GATE CITY, VA – Gate City Town Hall Temporarily Closed in Response to COVID-19

 Due to the COVID-19 public health crisis, the Gate City Town Hall will be temporarily closed effective Monday, April 7th, 2020.  In an effort to protect our employees a work from home plan has been implemented.  All calls to the Town Hall will be answered and directed to the appropriate department.  Residents and Customers are encouraged to pay their water bill online.  They will not be charged any service fees.  For the next 60 days, there will be no late fees assessed and water service will not be terminated due to non-payment. Payments will also be accepted at our dropbox locations at the Gate City Town Hall Lobby or Drive-Thru. Payments may also be mailed.  Our Public Works team will be reducing services.  Brush Pickup and new water tap services will be temporarily suspended.   Garbage Collection will continue as normal.  Our Police Department engagement will be for emergency matters only.  Our employees have been instructed to maintain social distancing and to wear personal protective equipment.  Grogan Park will remain open, but visitors should remain in groups less than ten (10) and practice social distancing.

The protection of our employees and public is paramount.  We have been in communication with the Virginia Department of Emergency Management (VDEM), Ballad Health Emergency Operations Center, the Virginia Department of Health (VDH), and Virginia Risk Sharing Association (VRSA).

Gate City residents are urged to subscribe to our alerts messaging system online at:  MyGateCity.com.

The Mayor and Town Manager will keep Town staff and community members abreast of the latest information using:

  • Social media (Facebook and Twitter)
  • Coordinated Press Release(s) with the Virginia Star and Kingsport Times
  • MyGateCity.com messaging system (signup today)
  • SCTV Community Channel

The Town of Gate City remains committed to fighting the COVID-19 virus and slowing its spread and we appreciate your patience as we work through these difficult times.

Corona Virus