Water Department 2017-05-24T20:36:01+00:00
Gate City Water

Public Works and Water Development

For assistance call City Hall: (276) 386-3831 or for Water Leaks call: (276) 386-3260

Public Works Department

The mission of the Gate City Public Works department is to construct, maintain, preserve, and protect the infrastructure resources of the Town in the most cost efficient and professional manner without sacrificing quality.

Major areas of responsibility include: stormwater and pavement management, improvements to Town infrastructure, refuse collection, snow and ice operations, maintenance of water and sewer lines, maintenance of Town buildings and grounds, maintenance of parks, and assisting with special town projects and events.

Our Public Works employees are:

Stoney Falin, Director of Public Works

Mark Falin
Gary Dougherty
Matt Ison
Dale McConnell
Jordan Sloan
Nathaniel Rhoten

Water Treatment Plant

The Gate City owns and operates a Conventional Surface Water Treatment Facility that accomplishes treatment through various methods including the physical and chemical processes such as settling, filtration, disinfection and coagulation. The source water for the facility is from the Big Moccasin Creek.

The drinking water treatment facility is capable of delivering .5 million gallons of drinking water per day. The facility is currently staffed by four waterworks operators, licensed and certified by the Commonwealth of Virginia.

It is the mission of the Gate City Water Treatment Plant to provide our customers with a safe drinking water supply, water for fire protection, and an adequate supply of water for our essential daily needs. The department strives to supply high quality water to its customers that meets or exceeds all federal, state, and local requirements. Our goal is to produce and distribute our product in the most efficient way, while maintaining and upgrading the system to meet future requirements.

Our Water Plant Operators are:

Loretta Cruby, Chief Operator, Class I
E-mail: watersupervisor@mygatecity.com
Phone: (276) 386-3260

Wendell Daugherty, II, Class II
Tommy Roberts, Class I
Steve Rutherford, Class I

The Town’s drinking water quality meets rigorous standards established and monitored by the Virginia Department of Health, The Virginia Department of Environmental Quality and United States Environmental Protection Agency. We encourage you to read the Consumer Confidence Reports below that provide you with valuable information on the water quality.

Before you dig call 811

2016 Consumer Confidence Report
2015 Consumer Confidence Report
2014 Consumer Confidence Report
2013 Consumer Confidence Report
Cross Connect Control Questionnaire
Backflow Prevention Device Information

Award Winning Performance
Ranked #1 out of 132 Water Plants in Virginia

Gold Award 2016 - Water Treatment Plan
2015 Award
2014 Award
2014 Award
2013 Award
2012 Award
2011 Award
2010 Award
2009 Award
2007 Award





Contact Us

156 East Jackson Street
Gate City, VA 24251
Phone: (276) 386-3831